Privacy Policy
Last updated: 2026-11-04
Information We Collect
When you place an order, we collect your email address, shipping and billing address, and payment details (processed securely by our payment provider). We also collect technical information such as IP address and browser type to keep the site secure and functioning.
How We Use Your Information
We use your information to process and deliver orders, send transactional emails (order confirmation and shipping updates), and respond to support requests. We do not sell your personal information.
Cookies
We use essential cookies to keep your cart and session working. You may control non-essential cookies via the cookie banner.
Your Rights
Depending on your jurisdiction (including GDPR and CCPA), you may request access to, correction of, or deletion of your personal information. Contact us at hello@aliveroot.co.