Returns & Refunds

Last updated: 2026-11-04

Return Window

Unopened products may be returned within 30 days of delivery for a refund to the original payment method.

How to Start a Return

Contact us at hello@aliveroot.co with your order number. We will provide return instructions.

Refunds

Refunds are issued once the return is received and inspected. Original shipping costs are non-refundable unless the return is due to our error.